Careers

Careers at TecGuru

At TecGuru, we believe that our employees are the cornerstone of our success. We are always on the lookout for passionate, innovative, and talented individuals to join our team and help drive our mission of delivering high-quality mobile phone accessories, repairs, and services to customers across New South Wales, Australia.

As a fast-growing company, we offer exciting career opportunities in various fields, from customer service to logistics, and technical expertise to marketing. Whether you're just starting your career or looking to take the next step, TecGuru provides a supportive and dynamic work environment that fosters growth and development.

Why Work at TecGuru?

• A Culture of Innovation: At TecGuru, we embrace creativity and innovation in everything we do. Our team members are encouraged to think outside the box, bring fresh ideas to the table, and contribute to the ongoing development of our products and services.

• Career Development: We are committed to the growth and development of our employees. We offer a range of professional development programs, training workshops, and leadership opportunities to help you advance your career. Whether you want to specialize in a particular area or explore new fields, we provide the resources to support your goals.

• Work-Life Balance: We understand the importance of balancing your personal and professional life. Our flexible working hours and supportive work environment allow you to maintain a healthy balance while achieving your career goals.

• Employee Well-being: At TecGuru, your well-being is our priority. We offer a variety of health and wellness programs, from mental health support to physical wellness initiatives, ensuring our employees are happy, healthy, and motivated to do their best work.

• Inclusive Workplace: We are proud to foster an inclusive, diverse, and respectful workplace where everyone is valued for their unique skills and experiences. At TecGuru, we believe in equal opportunities for all, and we celebrate the diversity that makes our team stronger.

Current Openings

We are continuously expanding, and there are always new opportunities for talented individuals to join our team. Below are our current open roles:

1. Customer Service Representative

• Job Type: Full-time

• Responsibilities:

  • Provide excellent customer service via phone, email, and live chat
  • Address customer inquiries, concerns, and product-related issues
  • Assist customers in troubleshooting and finding the best products for their needs
  • Maintain accurate records of customer interactions and feedback
  • Collaborate with the team to improve customer service processes

• Skills & Experience:

  • Previous customer service experience (preferred)
  • Strong communication and problem-solving skills
  • Ability to work efficiently in a fast-paced environment
  • A passion for helping customers and delivering top-notch service

2. Mobile Technician

• Job Type: Full-time

• Responsibilities:

  • Perform repairs on mobile phones and electronic devices
  • Diagnose issues and provide efficient, quality repair solutions
  • Stay updated on the latest technologies and repair techniques
  • Ensure that all repairs are completed to the highest standards
  • Assist in managing inventory and supplies for the repair workshop

• Skills & Experience:

  • Previous experience in mobile phone repairs (preferred)
  • Strong technical knowledge of mobile devices and their components
  • Attention to detail and commitment to quality
  • Ability to work independently and as part of a team

3. Sales and Marketing Specialist

• Job Type: Full-time

• Responsibilities:

  • Develop and execute marketing campaigns to drive brand awareness and sales
  • Conduct market research to identify trends and customer needs
  • Manage social media accounts and online presence
  • Coordinate promotional events and product launches
  • Collaborate with the sales team to support growth strategies

• Skills & Experience:

  • Previous experience in sales and marketing (preferred)
  • Strong understanding of digital marketing strategies
  • Excellent written and verbal communication skills
  • Ability to think creatively and strategically to reach target audiences

4. Warehouse and Logistics Coordinator

• Job Type: Full-time

• Responsibilities:

  • Manage inventory levels and coordinate product shipments
  • Ensure the timely and accurate delivery of products to customers
  • Oversee warehouse operations, including receiving, organizing, and dispatching stock
  • Work closely with suppliers and the customer service team to ensure smooth logistics processes

• Skills & Experience:

  • Previous experience in logistics or warehouse management (preferred)
  • Strong organizational skills and attention to detail
  • Ability to manage multiple tasks in a fast-paced environment
  • Excellent communication skills and a proactive attitude

How to Apply

If you are interested in any of the roles listed above or would like to learn more about working at TecGuru, we encourage you to apply. Please send your resume, along with a cover letter outlining your skills and experience, to our HR team at info@tecguru.com.au.

We review applications on an ongoing basis and will contact successful candidates for an interview. Even if there are no positions available at this time, feel free to send us your resume for future opportunities.

Join Us and Make an Impact

By joining TecGuru, you'll become part of a forward-thinking team dedicated to making a difference in the world of mobile technology and customer service. Whether you're working on innovative product solutions, helping customers, or improving internal processes, every role at TecGuru contributes to our success.

At TecGuru, you are not just an employee—you are part of a community that thrives on collaboration, respect, and growth. Together, we are shaping the future of mobile technology in Australia, and we want you to be a part of that journey!